Terms of service
1. Overview
This website is operated by Kurivo. Throughout the site, the terms “we”, “us” and “our” refer to Kurivo.
By accessing or purchasing from our website, you agree to be bound by the following Terms of Service.
If you do not agree to these terms, you may not use our website or services.
2. Eligibility
By using this site, you confirm that:
- You are at least the age of majority in your country or region
- You have the legal authority to enter into binding agreements
- You will use this website in compliance with applicable laws
3. Products & Availability
All products are subject to availability.
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities available for purchase
- Refuse or cancel orders suspected of fraud or abuse
- Update product descriptions, pricing, or availability without prior notice
We make every effort to display product information accurately, but we do not guarantee that all content is error-free.
4. Pricing & Payment
All prices are listed in USD unless otherwise stated.
We reserve the right to change pricing at any time without notice.
Payment must be completed at checkout using supported payment methods.
We use secure third-party payment processors and do not store full payment details on our servers.
5. Order Acceptance
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Suspected fraud or unauthorized activity
- Product availability issues
- Pricing or system errors
- Violation of these Terms of Service
If your order is canceled, you will receive a full refund.
6. Shipping & Delivery
Shipping times provided on our website are estimates only.
Actual delivery times may vary due to:
- Carrier delays
- Customs processing (international orders)
- Weather conditions
- Peak seasonal demand
Kurivo is not responsible for delays caused by third-party shipping carriers.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please refer to that policy for detailed conditions regarding eligibility, inspection, and refund processing.
8. User Responsibilities
You agree not to:
- Use the website for illegal or unauthorized purposes
- Attempt to interfere with website security or functionality
- Provide false or misleading information
- Resell or exploit products without authorization
9. Intellectual Property
All content on this website, including but not limited to:
- Product images
- Text descriptions
- Branding and logos
- Website design
is the property of Kurivo and is protected by intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
To the maximum extent permitted by law:
Kurivo is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
This includes but is not limited to:
- Shipping delays
- Product misuse
- Third-party service failures
11. Third-Party Services
We may use third-party services such as:
- Payment processors
- Shipping carriers
- Analytics tools
- Marketing platforms
We are not responsible for the actions or policies of these third parties.
12. International Users
Our products may be manufactured in China and shipped from the United States.
By purchasing internationally, you are responsible for compliance with local import laws and customs requirements.
13. Privacy Policy
Your use of this website is also governed by our Privacy Policy.
Please review it to understand how your personal information is handled.
14. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will be posted on this page with an updated revision date.
15. Contact Information
Email: info@kurivopet.com
Phone: (+1) 213-980-5069