Contact information
Get in Touch
Weβre here to help with any questions about your order, products, shipping, or returns.
Our customer support team typically responds within 24β48 business hours.
π§ Customer Support
Email: info@kurivopet.com
For all inquiries including orders, shipping updates, returns, and product support.
π Phone Support
Phone: (+1) 213-980-5069
Support Hours:
Monday β Friday
10:00 AM β 4:00 PM (ET)
π¦ Warehouse (United States)
All orders are shipped from our US fulfillment center:
1805 SE Lund Ave
Port Orchard, WA 98366
United States
π Manufacturing Location
Our products are designed and manufactured in:
Room 301, 3rd Floor, Building 1
No. 22 East Jinshi Avenue, Shiling Town
Huadu District, Guangzhou 510850
Guangdong, China
π¬ Customer Service
We are happy to assist you with:
- Order status updates
- Shipping information
- Returns and exchanges
- Product inquiries
- General support
β± Response Time
Emails are typically answered within 24β48 business hours.
During peak seasons, response times may be slightly longer.
π International Customers
We support international customers and ship to selected countries worldwide.
Please note that customs fees and import duties may apply depending on your location.
β€οΈ Thank You
Thank you for choosing Kurivo. We appreciate your support and look forward to helping you.