Contact information

Get in Touch

We’re here to help with any questions about your order, products, shipping, or returns.

Our customer support team typically responds within 24–48 business hours.


πŸ“§ Customer Support

Email: info@kurivopet.com

For all inquiries including orders, shipping updates, returns, and product support.


πŸ“ž Phone Support

Phone: (+1) 213-980-5069

Support Hours:
Monday – Friday
10:00 AM – 4:00 PM (ET)


πŸ“¦ Warehouse (United States)

All orders are shipped from our US fulfillment center:

1805 SE Lund Ave
Port Orchard, WA 98366
United States


🏭 Manufacturing Location

Our products are designed and manufactured in:

Room 301, 3rd Floor, Building 1
No. 22 East Jinshi Avenue, Shiling Town
Huadu District, Guangzhou 510850
Guangdong, China


πŸ’¬ Customer Service

We are happy to assist you with:

  • Order status updates
  • Shipping information
  • Returns and exchanges
  • Product inquiries
  • General support

⏱ Response Time

Emails are typically answered within 24–48 business hours.

During peak seasons, response times may be slightly longer.


🌍 International Customers

We support international customers and ship to selected countries worldwide.

Please note that customs fees and import duties may apply depending on your location.


❀️ Thank You

Thank you for choosing Kurivo. We appreciate your support and look forward to helping you.