Privacy policy

1. Overview

Kurivo (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide when placing an order, registering an account, or contacting us.

This may include:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely via third-party payment providers)
  • Order history and purchase details

We also automatically collect certain information when you visit our site:

  • IP address
  • Browser type and device information
  • Cookies and usage data
  • Pages visited and interaction behavior

3. How We Use Your Information

We use collected information for the following purposes:

  • Processing and fulfilling orders
  • Shipping and delivery coordination
  • Providing customer support
  • Sending order updates and notifications
  • Improving website performance and user experience
  • Fraud prevention and security monitoring
  • Marketing and promotional communications (only if you opt in)

4. Sharing of Information

We do not sell your personal information.

However, we may share necessary data with trusted third parties to operate our business, including:

  • Payment processors (for secure transactions)
  • Shipping carriers (for order delivery)
  • Email marketing platforms (if subscribed)
  • Analytics providers (to improve website performance)

These third parties are only authorized to use your data to perform their services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze traffic and usage behavior
  • Support marketing and advertising optimization

You may disable cookies through your browser settings, but some features may not function properly.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

7. Your Rights (GDPR / CCPA Compliance)

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your stored information

To exercise your rights, contact us at info@kurivopet.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred and processed outside your country, including in the United States and China, where our operations and manufacturing partners are located.

We ensure appropriate safeguards are in place to protect your data.

10. Third-Party Services

Our website may include third-party services such as:

  • Payment gateways
  • Shipping providers
  • Analytics tools
  • Advertising platforms

Each third party has its own privacy policy governing data usage.

11. Children’s Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@kurivopet.com
Phone: (+1) 213-980-5069